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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cesar

Cesar

September 27, 2024

5  out of  5
rating by Cesar
"Muy bien servicio todo muy bien explicado. La señorita Diana me atendió muy bien 👍"
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Manuel Baquera

September 25, 2024

5  out of  5
rating by Manuel Baquera
"Tuve un servicio muy amable mucha atención para el cliente y buscaron el mejor plan para mí que era ahorrar $$$$$estoy muy agradecido y satisfecho y yo lo recomendaría a toda mi familia y amigos muchas gracias por su servicio que es lo mejor para el cliente."
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Yvonne Rangel

July 12, 2024

5  out of  5
rating by Yvonne Rangel
"Have had great service with the location/agent. Luis is always so helpful each time I call with questions or concerns. Always responds in timely matter. Nothing but good things to say about this place. Thank you so much!"
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Emily Mills

June 13, 2024

4  out of  5
rating by Emily Mills
"I went to this office to pick up paperwork for my elderly client. She has mobility issues so I approached the office hoping they would speak with me without her physically in the building. Everyone was so nice and helpful. They were very understanding with my client and allowed me to collect information and paperwork on her behalf. When I asked for clarification they were more than happy to print extra reference and explain it to me. I've never had business here otherwise but feel these are good people who care about their clientele."
We responded:
"Thank you so much for taking the time to write this review Ms. Mills. I wouldn't expect anything less from my team. "
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alicia edelhoff

June 4, 2024

1  out of  5
rating by alicia edelhoff
"I’ve tried called and have sent multiple emails to pay for my quote. It has been an IMPOSSIBLE process. I can only imagine how the service would be if I actually needed help. I have never had this hard of a time giving someone money. I will be sticking with my current insurance company due to lack of service"
We responded:
"I'm sorry to hear that your recent experience with our office did not meet your expectations. We take all customer feedback seriously and would like to express our sincerest apologies for any inconvenience or frustration you may have experienced. "
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Louie Tinoco

April 4, 2024

5  out of  5
rating by Louie Tinoco
"Amazing staff! Very knowledgeable, helpful and the follow up provided by Martin was great!"
We responded:
"Mr. Tinoco - Thank you so much for taking the time to review Martin. I greatly appreciate it. "
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Mz Kingz

April 4, 2024

5  out of  5
rating by Mz Kingz
"Luis Has been very helpful and has graciously answered all my questions each time I call"
We responded:
"Thank you so much for taking the time to give Luis a great review. I greatly appreciate it!"
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Darlene Mendoza

April 2, 2024

5  out of  5
rating by Darlene Mendoza
"All my contact has been with Luis. Luis is very kind, professional, and helpful."
We responded:
"Thank you so much for taking the time to give Luis a great review. I appreciate your feedback. "
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Nadia Sung

August 16, 2023

5  out of  5
rating by Nadia Sung
"Magnificent service! It is always a pleasure to have an agent who understands customer needs. Thank you Sandra!!"
We responded:
"Thanks for the review @Nadia! I am happy to hear that you had a great experience at your recent visit to our office. Looking forward to the next time you stop by!"
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Bear Oso

December 13, 2022

5  out of  5
rating by Bear Oso
"Good people. Reasonable rates."
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Fred Urquizo

July 2, 2022

5  out of  5
rating by Fred Urquizo
"My wife and I called Ms. Rios at State Farm for quotes regarding insurance policies and in no time she called back with the information which was very reasonable. Ms. Rios and her team are very professional and go out of their way to assist any way they can. We highly recommend them,"
We responded:
"Thank you Mr.& Mrs. Urquizo for giving us the opportunity to serve you and for taking the time to review our agency. I greatly appreciate it."
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Sofia Carrillo

June 10, 2022

5  out of  5
rating by Sofia Carrillo
"Muy buen servicio excelente trato!! Lucero Sanchez me ayudo mucho con mi seguro de vida! recomendado al 100%!!"
We responded:
"Muchas gracias por tomarse el tiempo para recomendar a Lucero!"
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manuel carrillo

June 9, 2022

5  out of  5
rating by manuel carrillo
"Ok so the lady that helped me was patient with me , I wanted various quotes and she helped me go thru all of my choices and explained each one in full detail to the point I can now probably sell you insirance for your car, life , house and boat lol . Make sure you ask for Lucero she will definetely help you out .. Thank you for your help"
We responded:
"Mr. Carrillo - Thank you so much for your business and for giving Lucero a review. She truly is great with our customers!"
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ILIANA FLORES

June 8, 2022

5  out of  5
rating by ILIANA FLORES
"Cinco estrellas y más, van para Lucero Tinoco, por su excelente calidad de servicio… me consiguió una póliza altamente personalizada, súper adecuada a mis necesidades y también a mis posibilidades, amablemente me explicó todos los beneficios incluidos, respondió a todas mis preguntas, y aclaró todas mis dudas, estoy muy contenta y agradecida por haberla encontrado, 100% recomendada y felicidades por su profesionalismo Lucero Tinoco."
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Promise Robertson

March 31, 2022

5  out of  5
rating by Promise Robertson
"Best place you can ever go best service fast reply’s amazing customer service"
We responded:
"Thank you Promise, I greatly appreciate you. Thank you for taking the time to recommend our agency."
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Jocelyn Granados

October 19, 2021

5  out of  5
rating by Jocelyn Granados
"Spoke to Sandra about a few different policies I was interested in. She took the time to explain the differences and made sure I understood what I was purchasing. Not to mention her and her team were very courteous."
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Olivia Flores

July 18, 2021

5  out of  5
rating by Olivia Flores
"Muy bien la atención al cliente ."
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Sylvia Camacho

May 1, 2020

5  out of  5
rating by Sylvia Camacho
"Great service and affordable rates! Fernando was very helpful and nice!"
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cristhian napoles

April 12, 2020

5  out of  5
rating by cristhian napoles
"Best prices in town. Bilingual support when needed, and quick personalized support. I switched from AAA because they lacked the communication that Sandra Rios offers."
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Angel Betancourt

April 9, 2020

5  out of  5
rating by Angel Betancourt
"Very nice service, really helpful and definitely saved me a lot of money, very good option if you’re looking for a good service"
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Valeria Perez

April 9, 2020

5  out of  5
rating by Valeria Perez
"They were very helpful with my questions of my bank account. Very good attention"
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Melinda Meade

January 27, 2020

5  out of  5
rating by Melinda Meade
"Great service"
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Adrian Figueroa

January 10, 2020

5  out of  5
rating by Adrian Figueroa
"Excellent Service!"
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Valeria Q

January 9, 2020

5  out of  5
rating by Valeria Q
"Excellent Service from Valeria Figueroa who was very helpful and answer every question I had. Thank you so much!"
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Jimmy Nieto

November 27, 2019

5  out of  5
rating by Jimmy Nieto
"My experience with my new agent has been very good! I will continue to support State Farm and recommend new clients."